archives

Internet Explorer 10 is no longer supported by the platform.

Continue Reading  

Launch the Reputation Manager app from OKTA Mobile.

Continue Reading  

Limit which user roles can modify the Reasons for Closure or Root Causes when closing tickets.

Continue Reading  

View all platform updates.

Continue Reading  

The platform can now monitor reviews from several new sources.

Continue Reading  

Allow survey takers to upload files.

Continue Reading  

Manage GMB Labels within profiles.

Continue Reading  

Drill into sentiment categories for richer analysis of customer feedback.

Continue Reading  

Operational Insights has improved performance and simplification with TXI removal.

Continue Reading  

Monitor competitor details in the Monthly Summary email.

Continue Reading