Actions Keyboard Shortcuts

Actions

13 keyboard shortcuts in the Actions module added to improve efficiency of use and accessibility.

Keyboard shortcuts

Alt + t  → Create Ticket (T is underlined for easier spotting).

Alt + a → Apply filters on tickets dashboard

Alt + c → Cancel applying filters on tickets dashboard

Alt + w → Ticket Forward button on ticket details page

Alt + p → Ticket Postpone button on ticket details page

Alt + o → Ticket Edit Close Date button on ticket details page

Alt + l → Ticket Delete button on ticket details page

Alt + i → Go to Info on ticket details page

Alt + 1 → Go to first custom fields group (similarly 2 will go to second and 9 will go to ninth field group) Supports from 1 to 9.

Alt + n → Go to Notes on ticket details page

Alt + Shift + ‘+’ → Add Note Button on ticket details under Notes (Alt shift plus)

Alt + s → Add or Save Note on ticket details under Notes

Alt + h → Go to History tab on ticket details page